A refund letter is a request letter to simply ask for a reimbursement of a unsatisfactory product or money owed from the sender. Sample letter informing customer of a refund. Dear _____[Customer Name] After reading your letter of _____ [date] , I can certainly understand why you are frustrated. In our best efforts to keep our customers happy and satisfied, we are going to [give you a new item, refund your money, etc…]. Let’s see a sample letter request for refund of payment. Sample letter request for refund of payment Try Now! People typically use this letter to ask a refund for a broken product, paid tuition fee from previous schools, or the amount of money borrowed from them. I’ve used this email script to request refunds from a variety of businesses. Welcome, you've arrived at an RP Emery & Associates Free Legal Document Page. 15. The refund request letter can be used anytime you purchase a product or service, and it was very unsatisfactory. Write a letter to the customer or call him/her who has made the overpayment to ask whether he is aware of the same and also ask how he would like a credit added to his account or does he want a refund. They aren't upset or frustrated like the above complaining customer. How to Ask for a Refund — Use This Refund Request Letter Sample to Get Your Money Back! There is not a unique template for requesting a refund from a company, but here is a sample letter that can help you understand how it should look like: [Name of Sender] [Address] [Date] [Name of Company] [Address] Subject: Requesting a refund of my payment Refund Letter Sample – How to write a refund letter. Letter - RESPONSE TO REQUEST FOR REFUND. Sadly, some customers are going to return your products. We strive for your satisfaction and we want to ensure a gratifying experience for all of our customers. This is the least that we can do in the light of this unfortunate event. You may want to return the product because it was faulty when you received it, or because the quality of the product was poor, the company sent you the wrong product, or it only functioned properly for a short time. Writing well, just like speaking well is a valuable communication skill especially when it comes to business matters. Refund to Customers Email Template. Customer Refund Letter Templates. This email is meant for return customers or customers who have long-term contracts or subscriptions. Apology Letter for Delay Refund of Money. The refund letter sample above is simple, but includes the four essential elements of an effective refund request. If you have not cashed a check payment, refunding the money can be very easy as you can destroy the check at the customer’s order, of course. Don't worry, it's not you. Fill Sample Letter Of Refund Money To Customer, Edit online. ... For example, you may want to send apology letters for billing errors, collection letters to those who owe you money, follow-up letters after initial customers' visits, marketing letters to promote conference events, etc. Only the manager or vice president can do so. Business letters tend to be more formal and are often sent to people we don’t know. Sign, fax and printable from PC, iPad, tablet or mobile with pdfFiller Instantly. Your customer success team may have different ways of asking customers to fill out these surveys – sending an email is a good option for mass emails or for offering coupons or other gifts for every completed survey. But, it's also not them. Write your letter to these individuals, explaining what happened and what you want them to do. Here are five customer service email templates that you can use for refunds. Please accept my apology for the delay in refunding your money for _____ [basis of adjustment].Our book